How do I manage the virtual Waiting Room in a UMX meeting?

As a moderator, you can lock and unlock conferences. When the conference is locked, participants will wait in a virtual waiting room until they are let in by the moderator. This feature allows moderators to manage which participants can enter the conference and when.

Reference the image below for instructions in this section. To access these controls, first lock the meeting.

To lock the conference and open a virtual waiting room:

1. Click the padlock icon to lock the conference. Once the conference is locked the Waiting Room button will appear.
2. Click the Waiting Room button to manage the participants waiting for the meeting to begin.

Waiting Room Controls

Once you have opened the waiting room you can do any of the following actions:

A. To let all participants in the call at once:

1. Click the Waiting Room button at the bottom of the page (see 2. Lock the Meeting above).
2. Click ACCEPT ALL to let all participants in the meeting, or REJECT ALL to disconnect all participants in the waiting room.

B. To accept or reject individual participants:

1. Click the Waiting Room button at the bottom of the page (see 2. Lock the Meeting above).
2. Find the participant you’d like to accept in the conference:

• • Click the green checkmark to let the participant in.
  • Click the red minus to disconnect the participant and drop them from the waiting room.

C. To change the waiting room message:

1. Click the Waiting Room button at the bottom of the page (see 2. Lock the Meeting above).
2. Click the field to change the message. The message will change for all participants.