In some circumstances, you may find your audio connection unlinked from your web connection.
For example, if you join a meeting by telephone and later connect with the web client, there will be two instances of you in the meeting: one for your web client connection and one for your audio connection. If this occurs, the two connections can be merged into one.
Note: The moderator must be merged with the audio leader line to access some audio controls, such as lecture muting and entrance alerts.
To merge separate web and audio connections
Open the context menu of either the web or audio business card.
Select Merge Web and Audio.
If merging the audio connection to the web connection, select the web connection display name from the list. Otherwise, select the phone number.
Click Yes to commit the merge or No to return to the meeting.
Splitting Web and Audio
If you merge the wrong phone number and display name, or you want to disconnect from the meeting by web or audio while leaving the other connected, you can split your web and audio connections.
To split web and audio
Right click on your business card.
Click Split Web and Audio
Note: There is no confirmation popup when splitting a web and audio connection.