Our Flex account is mainly for users that needs to do a dial-out for their calls.
What is a dial-out? It’s a feature where you may login to the conference as the moderator and bring participant(s) into the conference by calling them.
To set up an Flex account there are no additional cost and you may set it up with your account manager or one of our customer care representative at email@example.com.
Why only on the Flex account? Our Flex account have a security feature where an moderator must have both codes to enter the conference. With the double code entry, it not as easy for any other user’s to have access to.
Note: To enter the call as the moderator, you must first enter the access code then press * and then enter the moderator code.
Please refer to our helpful documents in this article for more information!