How do I turn Announcements on or off?

There are 3 options for when a participant enters and exits a conference call.  They are:

• Tone
• Name
• Silent

The Pragmatic support teams are always more than happy to help you update your settings.  But at the account administrator, you may want to manage these changes yourself.

The administrator for your account can modify these settings through our Portal at https://pragmatic.conferenceprovisioning.com/login.  Once you are logged in, click the Manage Moderators node.  Find the moderator in question and click the pencil/paper icon in the Actions section and this will take you to do Edit Moderator view.  Scroll to the Settings section seen below.

By choosing the ‘tone’ setting you will hear a short beeping noise when any participant enters and exits the call.  By choosing ‘name’ you will hear whatever the participant has recorded when prompted before entering the call.  By choosing ‘silent’ you have essentially turned off all announcements and will not hear anything when someone has connected or left your call.

A few helpful reminders for you:

NAME RECORD
Name Record must be enabled if you wish to use Automated Roll Call (*8). It must also be enabled if you wish to use Name for the Entry and/or Exit Announcements.

ENTRY ANNOUNCEMENT
You must have Name Record enabled to use this feature when 'Name' is selected.

EXIT ANNOUNCEMENT
You must have Name Record enabled to use this feature when 'Name' is selected.

It is important to note that you cannot change these settings 'on the fly' on a live call.  Any settings changes will take effect as of the next conference call associated to those passcodes.